Privacy Policy Statement

This Privacy Policy is designed to elucidate how Baji Casino handles your personal information while you engage with our website.

If you do not concur with any aspects of this Privacy Policy, kindly refrain from further use of our website. It is important to note that registering an account on our platform, placing wagers, and conducting financial transactions will be considered as explicit confirmation of your complete acceptance of our Terms and Conditions and our Privacy Policy. You retain the right to discontinue website usage at any time; nonetheless, certain legal obligations may necessitate us to retain some of your personal information.

Data Collection

While utilizing or making orders on our website, we may request various personal details, including, but not limited to:

• Full Name;
• Physical and Email Address;
• Mailing Address;
• Phone Number;
• Credit Card Information;
• Transaction History;
• Website Usage and Engagement;
• Feedback on Products and Services Used or Offered.

Additionally, whenever you engage with our site and services, our servers will maintain an activity log. This log is distinct and includes information such as your IP address, access time and date, visited and utilized pages, language preferences, and the type of browser you’re using. Typically, we only collect personal information when provided voluntarily, such as during a transaction initiation.

Use of Cookies

We utilize cookies, which are small text files stored on your computer, to record your preferences and monitor your interaction with the Baji website. The purpose of collecting this information through cookies is to enhance the overall service and provide you with a more convenient experience. Users have the option to decide whether to accept or decline cookies by adjusting their browser settings. It’s important to note that by declining cookies, some interactive features of the website may not function optimally or may not work properly.

Methods and Purposes of Personal Information Usage

We employ your personal information for various purposes categorized as follows:

• To furnish you with the products or services you’ve sought;
• To adhere to our legal or regulatory responsibilities;
• To evaluate the performance of our website;
• To deliver marketing information to you.

Information Security

Baji has implemented robust security measures to safeguard all your data. All data and information obtained are promptly stored in a password-protected database. This database is further fortified behind an active, cutting-edge firewall that supports SSL Version 3 and 128-bit encryption.

Protection of Minors

Our website is not intended for individuals under the age of 18 or the legal age of consent in their respective countries of residence. Anyone who chooses to use this website or its associated services certifies and represents that they are above the age of 18.

Location of Information

Any information collected on this website or through third-party affiliates or agents may be stored and processed in any country where we or our affiliates, subsidiaries, or agents maintain facilities.

Telephone Communications

Phone calls made to and received from our Customer Contact Center are recorded for training, security, and the resolution of any inquiries arising from the service you have received.

Social Features of Our Products

If you opt to engage in any social features provided with our products, such as chat rooms, Baji may collect, store, or otherwise process this data.

Non-Personally Identifiable Information and Traffic Analysis

Baji is committed to ensuring our website is user-friendly and easily discoverable on the Internet. We gather data on your website usage that does not personally identify you. When you interact with our services, our servers maintain a unique activity log that collects specific administrative and traffic information, including source IP address, access time, date, visited web pages, language preferences, software crash reports, and the type of browser used. This information is crucial for delivering and enhancing the quality of our services.

Provision of Our Products and Services

Baji will employ your identification documents and/or proof of address to verify your details, ensuring the protection of our users against fraudulent behavior and promoting responsible gambling.

At any time, we may conduct a security review to validate the registration data you have provided and verify your utilization of our services, as well as your financial transactions, to detect potential violations of our Terms and Conditions and applicable laws. Security reviews may encompass actions such as ordering a credit report and confirming the information you have provided against third-party databases.

Marketing

If you’ve provided us with your consent, we will send you offers and promotions through email, SMS, or online channels. Rest assured, we do not share your information with third parties for their own marketing purposes.

You retain the right to withdraw your consent or update your marketing preferences at any time.

Request for Your Personal Information Copy

Should you wish to obtain a copy of the personal information we hold about you, please make your request through live chat or by emailing [email protected]. We will provide you with a form for completion, which is optional but assists us in furnishing the requested information promptly. To safeguard your personal information, we will request valid proof of identity, and upon receipt, we will respond within one month.

Right to Erasure

The right to erasure does not apply when processing is necessary for reasons such as exercising freedom of expression and information, complying with legal obligations, performing tasks in the public interest or official authority, archiving for public interest, scientific research, historical research, or statistical purposes where erasure would hinder these objectives, or for establishing, exercising, or defending legal claims.

Sharing Your Personal Information 

We may disclose your Personal Data to third parties under the following circumstances:

• When required to comply with legal or regulatory obligations;
• To enforce or apply the terms of this notice or other agreements;
• To assist in providing the products and services you request, including third-party software providers;
• If, based on our sole determination, we find evidence of cheating, fraudulent activity, game manipulation, or payment fraud;
• For research related to addiction prevention (with anonymized data);
• To safeguard our rights, property, or the safety of us, our customers, or others with your permission;

Storage and Processing Location

Personal information collected through our services may be stored and processed in any country where we, our affiliates, suppliers, or agents have facilities. By using our services, you explicitly consent to the transfer of information outside of your country. When transferring your Personal Data outside the EEA or adequate jurisdictions, we take reasonable measures to ensure its security, including but not limited to binding corporate rules, model contracts, or adherence to the US/EU privacy shield.

Modifications to Our Privacy Statement

We may periodically revise this policy, so we encourage you to check it regularly.

We will not enforce significant changes to the Privacy Policy without obtaining your explicit consent. If you decline to accept the revised Privacy Policy, or fail to accept the changes within the specified timeframe, it may impact our ability to continue offering certain or all of our products and services.